The number one difference between a Captive Agent and an Independent Agent is access to choice. Captive Agents, also known as Exclusive Agents, only work with one company's insurance products. When you work with an Independent Agent, they can provide you with options from multiple insurance companies.
Online and 1-800 Companies are similar to Captive Agents in that they only sell and service their one company. They also lack the personal touch that you get when you work with an agent.
If you want to work with experienced insurance professionals who can provide you with the customer service and attention to detail that you can only find with an Independent Agent then contact Knoxville Insurance Group today!